Frequently Asked Questions
Clear answers about booking, pickup, included services, insurance and driving your rental car in Rhodes.
Booking & What’s Included
How do I get a rental car quote?
Choose your pickup and drop-off locations, dates, times and driver age in the search form. Available cars and final prices will be shown immediately.
How do I book a car?
Search for your dates, choose the car category you prefer and complete the reservation form. Once your request is submitted, you will receive confirmation with the booking details.
Is the price shown on RhodeCar the final price?
Yes. The price shown before you book is the all-inclusive final rental price for the selected dates and services. We do not add hidden rental charges at pickup.
Do I need to leave a security deposit?
No. RhodeCar rentals in Rhodes are offered with zero security deposit, so no rental guarantee amount is blocked on your card.
Do I need a credit card?
No. A credit card is not required for RhodeCar bookings in Rhodes.
Is an additional driver included?
Yes. One additional driver is included free of charge. The additional driver must meet the same driving licence and age requirements as the main driver.
Are baby seats included?
Yes. Up to two baby seats or child booster seats in total can be added free of charge. Please request them when making your booking so they can be prepared for pickup.
What is the cancellation policy?
Cancellation is free up to 48 hours before the scheduled pickup time. If your plans change, contact us as early as possible.
Will I receive the exact car model shown?
Bookings are confirmed by vehicle category. The model shown is representative and a similar vehicle in the same category may be supplied.
How are rental days calculated?
Rental periods are calculated in 24-hour periods from the pickup time. The price shown by the booking system is calculated for the exact dates and times you select.
Do I need to pay online when I send the reservation?
No payment is required simply to submit the reservation request. Follow the payment or pickup instructions included with your booking confirmation.
Can I change my booking after it is confirmed?
Yes, subject to availability. Contact us as soon as possible with your booking details and the change you need. Any price difference will be confirmed before the change is accepted.
Pickup, Driving & Return
What is the minimum driver age?
The minimum driver age is 21. Vehicle availability can vary by age group, so select the correct age range in the search form to see the cars available to you.
What documents do I need at pickup?
Bring a valid driving licence and a valid passport or national ID card. An International Driving Permit may also be required when your licence is not accepted for driving in Greece.
Can I pick up or return the car at the airport, port or my accommodation?
Choose from the pickup and return locations available in the RhodeCar search form. If a location-related service is available for your booking, its cost is already included in the final price shown before you book.
Can I return the car to a different location?
Where a different return location is available in the search form, you can select it during your search. Any applicable location cost is included in the final price shown before booking.
What happens if my flight is delayed?
Your reservation is not automatically lost because of a flight delay. Add your flight details when requested and contact us if there is a significant change to your expected arrival time.
What is the fuel policy?
Return the vehicle with approximately the same fuel level as at pickup. If you return it with more fuel, the unused fuel is not refundable.
Is there a mileage limit?
No. RhodeCar rentals include unlimited mileage for driving on Rhodes.
Can I take the rental car outside Rhodes?
No. The rental vehicle must remain on Rhodes and may not be transported off the island unless you have specific written authorization.
Insurance & Assistance
What insurance is included in the rental price?
The rental price includes full insurance with zero excess, including collision damage cover and theft protection together with the legally required third-party cover. There is no need to buy an additional insurance package at pickup.
Is WUG cover included?
Yes. WUG cover — Wheels, Underbody and Glass — is included in the rental price. Accidental damage to these areas is covered under the rental terms without an additional WUG package at pickup.
What is not covered, and what should I do after an accident or breakdown?
Full insurance does not cover breaches of the rental terms or costs caused by misuse or gross negligence, driving under the influence, an unauthorized driver, wrong fuel, lost or damaged keys, traffic fines or illegal/off-road use. After an accident or breakdown, stop safely, contact the rental assistance contact immediately, follow the instructions given and do not arrange repairs yourself.